Frequently Asked Questions
Find answers to common questions about our HR services, consultations, and training programs.
GENERAL SERVICES
Learn more about our services and how we work with organizations.
Q: What types of organizations do you work with?
A: Our experience spans medium to large businesses, government agencies, and nonprofits. That said we’re equally passionate about supporting small businesses – bringing the same high-impact HR practices used in larger organizations to help smaller teams thrive. No business is too small for great HR.
Q: What are fractional HR services, and how do they work?
A: Fractional HR means you get expert HR support on a part-time or project basis – perfect for organizations that need strategic guidance without hiring a full-time HR professional. We tailor our services to your goals, budget, and growth stage.
SHRM CERTIFICATION PREP
Q: Are your SHRM prep courses officially recognized by the Society for Human Resource Management (SHRM)?
A: Yes. As a SHRM distribution partner, we offer SHRM Essentials of Human Resources and the SHRM Certification Preparation courses in a live virtual format, face-to-face, or we can deliver these programs for employees in your organization only. Visit HR Matters Today Training Schedule page, for the most up to date training schedule.
Q: Do you offer tutoring for individuals?
A: We do! Our personalized tutoring sessions are designed to meet you where you are – whether you’re just starting or reviewing tough concepts before exam day.
TEAM BUILDING AND COACHING
Q: What does your team building program include?
A: We design dynamic, customized sessions that strengthen collaboration, communication, and trust. Depending on your team’s needs, we incorporate assessments such as Emotional Intelligence 2.0, Myers Briggs Type Indicator, Everything DiSC, and/or Conflict Dynamics Profile. Each program is tailored to your team’s goals, culture, and challenges. – and may include team coaching to deepen and sustain results.
Q: Do you offer executive or career coaching?
A: Yes. We support leaders and professionals with strategic coaching to unlock potential, navigate transitions, and drive meaningful impact.
HR Development and Leadership Development
Q: Can you help us develop our internal HR team?
A: Definitely. We offer targeted training, and scenario-based learning to build HR capabilities aligned with your business strategy. One of our most popular programs centers on the Emotional Intelligence 2.0 assessment, helping HR professionals strengthen their customer service skills through greater self-awareness, empathy, and interpersonal effectiveness.
Q: Do you work with emerging leaders or senior executives?
A: We work with both. Our leadership development programs are customized by level – supervisor, manager, and senior executive. Depending on the program level we incorporate assessments such as The Leadership Challenge, Emotional Intelligence 360, and/or the Conflict Dynamics Profile 360. Each program includes real-world scenarios designed to build influence, clarity, and confidence. We offer a separate training for those stepping into supervision for the first time which covers topics such as preparing to fill open positions, effective onboarding techniques, employee engagement, etc.
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